Academy›🤝 Customers and selling

Selling on credit safely

Credit limits, written records and collecting what you are owed.

⏱ 6 min Lesson 1 of 3

Offer credit only to customers you know, with a written limit.

Every credit sale: customer, items, amount, due date — and their signature or confirmation.

Review who owes you every week, oldest first.

No new credit until the old balance is paid down.

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📌What you need to know

The older a debt, the less likely it is to be paid: chase anything over 30 days.
A polite reminder by WhatsApp on the due date works better than a visit a month later.
Offer a small discount for paying early, rather than a large one to settle a bad debt.
Credit is a loan from your business. Price it in.

Keeping credit in your head.

Giving more credit to a customer who is already late.

Waiting months before asking for payment.

💡

Tip. Run an aging report every Monday and call the three oldest balances first.

Do it in DatanaDatana handles this part for you.